Why Spruce Facilities Management?

Spruce Facilities Management has been in the commercial cleaning business over thirty years. We have invested a considerable amount of time and resources into developing a system and advancing cleaning techniques to ensure our experienced and competent team of experts live up to the long-standing tradition of delivering consistently top-notch services.

So why should you choose Spruce Facilities Management and not any other service provider? 

Facility Safety and Security

We value privacy and security as much as you do and have therefore taken important measures to ensure that your security and safety will never be compromised. Spruce Facilities Management has implemented building safety and security as part of our extensive training curriculum to ensure all our janitors know what measures should be taken to maintain the level of privacy and security that a building deserves.

By the same token, you can rest assured that all our employees have provided sufficient documentation to prove that they can lawfully be employed in the US. Copies of background checks and identification documents of specific janitors working on your site can be made available to you on request. Your convenience and safety are our top most priority; hence our lines of communication are always open and clear, especially when a project is on-going.

Telephone Based Time Tracking System 

We know that the amount of time spent on cleaning a facility is directly proportional to the quality of results. To ensure our janitors’ account for all the hours allocated to a specific task, we have put in place a phone-based clock-in clock-out system. This tracking system is such that the employees will call an automated tracking system each time they start, put on hold, or finish a task. There is a caller ID used so as to verify the exact location of the call. This makes our employees accountable for all their hours and helps ensure they are paid for only the hours worked. As a result, we have managed to effectively remove the incentive to rush through to another task.

Unrivaled Customer Support

Most commercial cleaning companies today do not accord their customers the level of customer service that they are entitled to. It is because of this realization that we at Spruce Facilities Management put in place a 24/7 customer service support, especially when there is an on-going project. Actually, we assign a direct cell phone number to project account managers, to all our customers who have on-going projects, to ensure they don’t get busy lines when they call in the event of an emergency or when raising questions or concerns. We try as much as possible to ensure the level of customer support you receive will have all your fears allayed. Our team of competent customer service personnel is available 24/7 via cell phone and email.

Safety Compliance

Spruce Facilities Management has taken the time to learn and appreciate our customer’s needs, and we know all too well that a workplace injury or accident is the last thing you would wish to happen within your office building. In an effort to curb workplace accidents and injuries, all janitors are required to complete an extensive safety training program before they start working for Spruce Facilities Management. The program covers the following basic subjects that revolve around janitorial cleaning industries:-

• General safety
• Chemical safety
• Bloodborne pathogens Safety
• Hazardous communications

You have nothing to lose by partnering with a commercial cleaning company, which has been in the industry long enough such that cleanliness and cleaning has become second nature to us.